In modern telecommunications networks, irrespective of the technology used to provide services, monitoring and managing the performance of all aspects of the business is vital. Poor management leads to increased costs.  The specific business requirements or issues listed require dedicated synctools and systems or service support to ensure they meet business objectives.

	Revenue Assurance Monitoring Synchronisation performance over the long term will vary as network architectures, equipment and services evolve. SyncWatch ensure the quality of synchronisation is known and is available for comining with other monthly reporting of key performance indicators (KPI's). Early visibiility of performance degradation allows early targeted corrective actions.
	Defining & Monitoring Service Level Agreements Only independant test solutions can provide the RAW data needed to define and police a synchronisation SLA. Network element statistics cannot be replied upon as they have no independant timing references. 24/7 monitoring with SyncWatch ensures alarming and alerting against user / Standard based metrics is possible.
	Packet Sync Evaluation & Deployment Undobtedly packet based synchronisation technologies require more engineering that traditional (SDH/SONET) networks. SyncWatch helps provide the benchmark data operators need to ensure they can make good engineering / management decisons as they roll out. Idependant performance information builds confidence and ensures risks can be managed.
	Product & Service Certification Ensuring conformance and interoperability of and between synchronisation elements is a challenge currently and industry bodies are working to provide the programs to make this possible.  SyncWatch shows the effect conformance and interoperability issues may have to the end user services operators sell to their customers.
	Commissioning & Troubleshooting The introduction of ethernet / IP network equipment has significantly increased the complexity of synchronisation. These challenges are clearly seen at the time of equipment or service setup and should fault investigations be needed. SyncWatch is engineered make synchronisation simple for field engineering teams who have to deal with many equipment types and services.
	Network Sync Audits Auditing of synchronisation has always been required in networks but the tools have only recently become available to carry out some types of audit cost effectively. SyncWatch now allows operators to ship porbes to sites needing auditing rather than "expensive" engineering resources. The synchronisation expert analyses collected data in the comfort of their normal office!